Service Department | Sloan's Motorcycle & ATV | Murfreesboro, TN

Here's 4 things you need to know to get your service work done faster: 

  1. Make your service DROP-OFF appointment NOW!  The sooner we get you on the schedule, the faster we can get you done and out riding for the season!
  2. Covid-related supply chain problems have NOT gone away!  There are still significant delays on some parts & many accessories.  If your work is delayed due to backordered parts or accessories, we'll work to find alternate suppliers, substitute items, and work with other dealers to locate items. Our mission is to get you riding again!  We won't drag our heels for any reason, and we'll keep you informed every step of the process.
  3. Warranty work and major engine/transmission/crash-repairs take 2-4 WEEKS assuming parts availability.  Plan ahead! 
  4. If you have a big ride planned any time this year, book your pre-trip maintenance NOW (see #1).  Plan ahead! 

Use the form on this page - or the text messaging box - tell us what you need; choose a preferred drop-off date, and we'll confirm your drop-off appointment and answer your questions in minutes!  You can direct-dial our Service Department: 615.240.2335; but texting or email is fastest!

- Need Tires? - Before you order tires on-line, contact us for our total ‘out the door’ installed prices - you'll be surprised how competitive we are!  Our tire volume is huge!

Remember, we can repair only the brands we sell: Polaris, Indian, Kawasaki, Honda, Suzuki, KTM, Yamaha, Guzzi, Aprilia, Vespa, Can-Am, Spyder, Ryker, and Slingshot.

- PROTECT Your OEM Warranty & Extended Service Contract Benefits! -  

Manufacturers and warranty providers have strict rules to maintain coverage and pay claims:

  1. You must strictly adhere to the service intervals as stated in your Owner’s Manual.
  2. You must be able to prove the maintenance was performed at a dealership.
  3. If you DIY, you must show receipts for the factory oils, filters, and other parts you used. The dates for those supplies purchased must align with the service interval you claim to have performed.              
  4. Use of Aftermarket parts, filters, non-factory oils, will void your coverage.
  5. Radical modifications (common on Sport Bikes, UTVs, and ATVs) can possibly void coverage on directly-affected failures. Example: installing radical lift kits may cause differential, transmission, or clutch failure.  Always check with a dealer on mod limitations and get in writing what will or will not void your coverage.
  6. The dealer does not make the decision on what is covered or not!  The decision belongs to the warranty provider.  We have to document the vehicle condition and the failure-damage by video, pictures, and written report. This process take time, therefore warranty-covered repairs can take several weeks to complete. 

Sloan’s will advocate for our customers, but we cannot lie to providers about the vehicle condition, modifications, or lack of maintenance.  Owners need to do their part (steps 1 thru 5) and Sloan’s will go to the extra mile to get you covered.

- A Word About "Old" Models - 

Once a motorcycle or ORV reaches about 10 years old, parts availability is very limited. Some repairs can be expensive and sometimes impossible.  Often, the cost of repairs
can easily exceed the value of an aged model.

If you are willing to bring this type of unit to us for a no-cost "parking lot inspection", we'll give you our HONEST opinion.  If we decline to service your vehicle, we can recommend shops in middle Tennessee that specialize in older models.

- Pick-Up & Delivery - 

We can pick-up or deliver your motorcycle, ATV or Side-by-Side for much less than a towing service, saving you time and money. Prices start at $69 for one-way pick-up in Rutherford County and only $149 for one-way pick-up in bordering counties.

Live further away?  Need round-trip pricing? We'll try to help out with a reasonable fee; just let us know how we can help get your ride to our service department.

- Bought Your Unit Somewhere Else? -

No worries, we want to be your local servicing dealer!

We honor valid Factory Warranties and Extended Service Agreements ("extended warranties") sold by other dealers. At check-in, show us your contract papers and we'll do our best to get you covered!

Our entire Sloan's Team is amazing - check out our Google Reviews! 

Tell Us What You Need:
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Type Of Service Needed

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